Customer Rating:      Summary: Serves its purpose! Comment: This is a great phone with all the BASIC features. Haven't used the speakerphone, you must put batteries in it for it to work. The handset sound is clear. Works great, no problem.
Customer Rating:      Summary: Great deal Comment: The price was right and the phone does what it promises to. the only reason I gave it 4 stars is because the volume when using a headset with it could stand to be a little louder.
Customer Rating:      Summary: returned item Comment: I returned the phone unopened, as I did not need it any longer. I have not yet been refunded. EB
Customer Rating:      Summary: Sound quality bad, refurbished replacements. Comment: The phone had the feature I needed for my work - the headset jack with the ability to switch back to handset when needed. Unfortunately after about three months, the sound quality went waaaay downhill and even switching to handset didn't help - the echo and horrible static remained. Plus sometimes the phone would "pick up" the line without me pressing the button - I would come up to the phone after not being near it for hours and hear a long "beeeeeep" through the headset.
I contacted Panasonic and got a replacement phone, which they said had to be a refurbished one. The second phone had the exact same problem.
I sent it back and (half a month after they received it) still am waiting for the replacement (after my very firm insisting they agreed to send a different model, alas, also refurbished). I'll most probably sell this phone and get another one instead. I don't think I trust Panasonic anymore. Not with phones, at least.
Customer Rating:      Summary: Does what it should Comment: If you want a simple, inexpensive corded desk phone, this is it. Does what it should, speakerphone works great, no problems.
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